Getting to Trust in Conflict Environments

Tuesday Evenings
Sep. 30, Oct. 7, 14, 21, 28
6:30p – 8:30p
Studio 1
0 Units

Trust in institutions, corporations, brands and governments are at an all time low. From Ferguson to Afghanistan, the lack of trust affects the social fabric, peace, human rights, justice and the economy. Before people can engage with each other in civil, productive or economic ways they must feel that it is safe to trust in the system.

Companies such as AirBnB and other sharing economy startups have created environments where people feel safe and secure enough to trust each other with their homes and possessions. How have these companies figured out trust at scale? Can we take these insights and apply them to conflict and post-conflict situations?

Together, we’ll explore how game design thinking, behavior design, and online sharing economy exchanges can disrupt the way we understand and build trust in conflict environments. The class will combine short talks with hands-on work in tabletop games, experience maps, and the application of game design thinking concepts. In this course we will:

  • Learn how to apply game design concepts such as core loops and compulsion analysis for understanding how trust systems function and get broken.
  • Look at 3 very different trust situations – Uber, Afghanistan and Ferguson; understand why and when they work, when and where they’re broken and apply game design thinking to fix broken systems
  • Build trust frameworks and mechanics inspired by successful platforms such as Uber and AirBnB
  • Learn what tabletop games can teach us about understanding trust dynamics while we explore various trust scenarios

You should apply for this class if you are: anyone interested in learning novel applications of behavior and game design thinking; a community leader; anyone who needs to establish a trusted environment for stakeholders to thrive and interact.

Apply
Enrollment limited to 25 students. Applications close Sep. 23 @ 11:59pm. Apply here: bit.ly/popupappfall2014

Teaching Team
Robert Jones, United States Special Operations Command
Chris Bennett, Stanford Peace Innovation Lab
Karen Guttieri, Stanford Peace Innovation Lab
Margarita Quihuis, Stanford Peace Innovation Lab
Mark Nelson, Stanford Peace Innovation Lab

Questions
karen.guttieri@gmail.com, quihuis@stanford.edu, csb@stanford.edu