Saturday Mar 5, 9:00am-6:00pm
Sunday Mar 6, 9:00am-6:00pm
There are disconnects between our intentions and our actions in many areas of our lives, and we now have the data to show just how big some of those gaps are. Three areas are particularly troublesome: diet, dating and sleep.
We say we want to be healthier, but we reach for a soda. We say we want to find the love of our lives, yet we eliminate matches based on criteria that has little to do with what may make for a strong match — criteria such as race. We say we want to be successful high-performers, yet a motto popular among those who desire to be successful goes, “I’ll sleep when I’m dead.” We continually shortchange ourselves when it comes to sleep — a critical component in physical and cognitive performance.
How might we engage users to explore these sensitive gaps and create better solutions to help them bridge the divide?
This class will explore how to conduct empathy work around sensitive topics, including race, self-image and personal health and wellness. Participants will learn tools and methods to engage in deeper empathy work, methods for mapping that work, and how to create rapid human-to-human prototypes such as habits to further test assumptions and more deeply engage users. This class is for anyone who has been introduced to the design thinking process but would like to know more about how to engage users on sensitive subjects and gather and synthesize advanced empathy work.
Accepting 15 students. Open to Undergraduate Students, Graduate Students, Fellows, post-docs. Apply here before Sunday December 6 at 11:59pm.
Emi Kolawole, d.school
Tania Anaissie, d.school
Andrea Small, d.school
Monica Leas, General Assembly
Kathy Porto Chang, Product Manager and Designer